CALL us on 01454 273463 or EMAIL one of the team directly:
General Enquiries - email@example.com
Artwork Team - firstname.lastname@example.org
Accounts Department - email@example.com
We will be glad to answer any queries or provide you with a quote.
Frequently Asked Questions
How do I place an order?
The order form can be accessed from any of the product pages. Fill in the form, upload your artwork and click the Submit button. We will then contact you with a full quote and arrange a digital proof for your approval. Once you are happy, we can arrange payment.
Why can't I pay for my order direct from the website?
This is only an online brochure site, not an e-commerce site. One benefit of this is we can offer better rates for combined orders and we are able to provide our customers with custom quotes, which are bespoke to each customer.
How shall I pay for my order?
You can pay via a number of ways:
1. BACS payment - we will send you our bank details and you do a direct money transfer.
2. Phone - 01454 273463 with a credit/debit card and we can take a secure payment over the phone.
3. PayPal - we can provide you with a PayPal invoice for a secure online payment.
4. Cheque - payable to Monarch Print Ltd - see the Contact Us page for postal address.
5. On account - call to discuss this option.
Can I see a proof before I buy?
We offer a proof service for larger orders. We will supply a digital proof (Jpeg) and you will have the chance to make amendments before we commit it to print.
What can I put on my purchase?
You can put whatever you like on your products. We use top-end graphics software and can manipulate images or text to fit a number of different products.
What size are your mugs?
The mugs are approx 9cm in height and 7.5cm in diameter. The total print area is 20cm x 8cm (width x height).